Growth Marketing

Referral & Loyalty Programs Services

Referral and loyalty programmes reward customers for coming back and for bringing friends, colleagues and family with them. Growth work here is tied to the numbers that matter to the business, such as customers, revenue and repeat purchase.

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What’s included

  1. Programme design: rewards, rules and budget
  2. Choice of tools that fit your store or app
  3. Setup and testing of the referral and loyalty flows
  4. Emails and messages that promote the programme
  5. Fraud and abuse checks
  6. Reporting on referrals, repeat purchase and cost per customer

Who it’s for

  • Start-ups and new products

    You need a clear plan for finding your first or next group of customers.

  • E-commerce and D2C brands

    You sell online and want growth that holds up after the ads are paused.

  • Businesses that have stalled

    What worked before has slowed and you need to find the next lever.

How it works

  1. 01

    Audit

    Review your numbers, channels and customer journey to find where growth is blocked.

  2. 02

    Plan

    Agree the targets and a short list of the changes to try first.

  3. 03

    Launch & Manage

    Run the work in short cycles and keep what moves the numbers.

  4. 04

    Report

    Regular updates on what was tested, what it showed and what comes next.

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FAQ

Referral & Loyalty Programs FAQs

How long before Referral & Loyalty Programs shows results?

It depends on your starting point and how much traffic or data you have. The plan sets out what to expect at each stage, without promising numbers up front.

Do you work with my existing team?

Yes. I can work alongside your team, your agency or your developers, or run the work myself.

How is Referral & Loyalty Programs priced?

It depends on the scope and how long the work runs. You get a written quote after the first review.

Talk to me about Referral & Loyalty Programs

Tell me what you're running and where it's stuck. I'll suggest the right starting point, and whether I'm the right person for it.

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