Organic Marketing

Community Management Services

Community management handles replies, moderation and engagement across your social channels, groups and comment sections. It is planned around the people you want to reach and measured on visits, enquiries and sales rather than vanity numbers.

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What’s included

  1. Daily replies to comments and messages
  2. Moderation of groups and comment sections
  3. Response guidelines agreed with you
  4. Escalation of complaints and leads to your team
  5. Engagement with your audience and partners
  6. Monthly reporting on activity and sentiment

Who it’s for

  • Businesses that want to be found

    You want more people to find you without paying for every visit.

  • Brands building an audience

    You want a steady presence your customers recognise and trust.

  • Teams that rely on ads today

    You want organic channels that lower your reliance on paid traffic over time.

How it works

  1. 01

    Audit

    Review where you stand today: your site or channels, your competitors and your audience.

  2. 02

    Plan

    Agree the priorities, the channels or pages to focus on and what success looks like.

  3. 03

    Launch & Manage

    Do the work on a regular schedule and adjust it as data comes in.

  4. 04

    Report

    Monthly reporting on visibility, traffic and the enquiries or sales it brings.

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FAQ

Community Management FAQs

How long does Community Management take to work?

Organic channels build up over months rather than days. The plan sets out what happens first and when you can expect to see movement, without guaranteeing rankings or follower numbers.

What do you need from me?

Access to the relevant accounts or website, and a little of your time to answer questions about your business and customers.

How is Community Management priced?

It is usually a monthly fee based on the scope of work. You get a written quote after the first review.

Talk to me about Community Management

Tell me what you're running and where it's stuck. I'll suggest the right starting point, and whether I'm the right person for it.

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